Travelers Aid At 30th Street Station

Passenger Assistance Booth

Travelers Aid of Philadelphia opened the 30^th Street Station Passenger Assistance Booth on Monday, December 10, 2007.  The Passenger Assistance Booth is designed to be a prominent Information and Assistance Booth at the Station and is supported by Travelers Aid’s substantial administrative and program services capacity. Philadelphia’s 30^th Street Station is the third busiest Amtrak station in the country, handling 4 million Amtrak passengers a year. This Booth is the Station’s first comprehensive passenger information and assistance service.

Travelers Aid agencies have been providing assistance to stranded travelers and newcomers since the first agency was founded in St. Louis in 1851. There are currently 51 Travelers Aid agencies in the USA and in Canada and Australia.  Travelers Aid Philadelphia (TAP) was created in 1901 and continues to assist thousands of travelers in need each year at our Center City office.  TAP had a crisis assistance service at 30^th Street Station from the early 1930s until 1992.  TAP will now create a comprehensive visitor and passenger information and assistance center at the Station.